Industrial Dispute of Nurses on Remuneration Improvement

The paper examined industrial dispute on nurses remuneration improvement and the role of alternative dispute improvement in public hospitals. The objectives of this study are, to investigate how improving remuneration positively influences nurses’ performance in public hospitals, and to examine the role of alternative dispute resolution in offering sustainable industrial harmony between nurses and management in public hospitals. Conflict resolution theory by Burton (1986) was utilized to strengthen the discourse. The descriptive survey design and quantitative approach were adopted. The purposive sampling technique was used in administering questionnaire to 184 respondents to elicit data. The secondary sources of data include newspapers, journals and books. The questionnaires were retrieved from participants, and the data were analyzed and presented on tables. The findings reveal that the improving of remuneration of nurses positively influences their performance in public hospitals. In addition, the findings show that alternative dispute resolution method offers sustainable industrial harmony between nurses and management in public hospitals. Based on the findings, the study recommends that management of public hospitals should collaborate with nurses on issues of improving their remuneration for better welfare package that can spur them to perform efficiently and effectively, as to prevent industrial dispute that can impede regular healthcare service delivery in public hospitals. Management of public hospitals and nurses should adopt alternative dispute resolution methods for settlement of industrial dispute and each party should accept the terms preferred by mediators and facilitators which can offer sustainable industrial harmony between nurses and management in public hospitals. Government should provide funds that can fairly compensate nurses work efforts, cover every allowance, and accommodate their quest for improved remuneration to avert any form of dispute between management and nurses in public hospitals