Patients With Culturally Diverse Backgrounds and Their Experiences With an Interpretation Intervention Combining Video Interpretation, Extended Consultation Time, and Interdisciplinary Collaboration in a Medical Spine Clinic: A Qualitative Study

This study provides novel insights into how organisational adaptations support culturally responsive, person-centred management. Integrating video interpretation, extended consultation, and interdisciplinary collaboration promotes equitable care, enhances patient engagement, and highlights the value of organisational health literacy. Future improvements include involving patients in choice of interpreter and ensuring space for patient expression.