Dispatch in disasters - a descriptive analysis of pre-hospital surge capacity in Rwanda’s Emergency medical services

Rwanda experiences approximately 6.7 MCIs monthly across all healthcare levels. EMS dispatch was more likely in Kigali, though the number of ambulances correlated with the casualty count. Future research should explore the mortality knowledge gap and pre-hospital surge strategies, including EMS-hospital team collaboration, multi-patient transport, and on-site treatment of minor injuries.