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Enhancing Customer Journey Through AI

20260 citationsBook Chapter

Authors

Andrea Chan · Ca' Foscari University of Venice

Cinzia Colapinto · Ca' Foscari University of Venice

Giorgio Soffiato · Ca' Foscari University of Venice

Topics & Keywords

AI in Service Interactions Digital Innovation in Industries Customer churn and segmentation

Publication Details

DOI: 10.1007/978-3-031-75316-9_98-1

Field-Weighted Citation Impact: 0.00

Enhancing Customer Journey Through AI | Researchclopedia