WORKLIFE BALANCE AMONG WOMEN IT EMPLOYEES AT TATA CONSULTANCY SERVICES HYDERABAD: AN EMPIRICAL INVESTIGATION

This study investigates work-life balance (WLB) among women employees in the Indian IT sector, focusing specifically on Tata Consultancy Services (TCS), Hyderabad. Drawing on Job Demands-Resources (JD-R) theory, the research examines how organizational factors job nature, workload, work environment, and compensation influence WLB perceptions and outcomes for women professionals facing demanding work cultures and gender role expectations. Primary data were collected from 100 women employees at TCS Hyderabad through a structured questionnaire with validated scales adapted from established literature. The methodology included descriptive statistics for respondent profiling, Pearson correlation analysis for variable relationships, and one-way ANOVA to test hypotheses linking job experience levels (0-5 years, 6-10 years, 11-15 years, >15 years) to WLB factors. Findings indicate that while 78% of respondents report satisfactory overall WLB, challenges remain substantial: 56% experience frequent work-related fatigue, and 49% miss quality personal time due to work pressures. ANOVA confirms work environment significantly affects WLB across experience levels (F=4.12, p<0.05), with mid-career employees (11-15 years) perceiving stronger support than early-career staff. Job nature, workload, and compensation showed no significant experience-based differences, highlighting uniform systemic pressures. Practically, IT organizations should implement flexible hybrid policies, bolster wellness programs with mental health support, expand maternity/childcare benefits, and nurture supportive cultures to enhance retention, productivity, and gender diversity in India's 5+ million-strong IT-BPM workforce. This research offers original firm-specific evidence on post-2020 WLB determinants, filling gaps in hybrid work studies and experience-factor dynamics while extending JD-R theory for HR applications in high-growth tech sectors.