Taming the Digital Tempest

This study critically examines consumer protection in India's digital marketplace, exposing vulnerabilities in data-driven commerce and introducing the concept of a “Cyber Sherpa” to guide and safeguard consumers. Using a doctrinal legal approach, it analyses global frameworks, landmark cases, and governance models related to cybersecurity, corporate accountability, and data privacy. The findings reveal major gaps in consumer protection and highlight the need for empowerment and legal reform to ensure a secure, trustworthy digital economy. The innovative “Cyber Sherpa” framework redefines policy reform, accountability, and consumer education, positioning India to lead in digital consumer rights.