INFLUENCING OF TRAINING POLICIES AND IMPLEMENTATION OF TRAINING ACTIVITIES ON TRAINING QUALITY FOR CIVIL SERVANTS

Training and professional development play a critical role in improving the capacity and performance of civil servants in modern public administration. This study examines the influence of training policies and the implementation of training activities on the quality of civil servant training programs in Hai Phong City, Vietnam. The research adopts a quantitative approach using survey data collected from civil servants participating in training programs organized by local government agencies. The data were analyzed using SPSS statistical software, including reliability testing with Cronbach’s alpha, exploratory factor analysis (EFA), correlation analysis, and multiple regression analysis. The results indicate that both training policies and the implementation of training activities have significant positive effects on training quality. Among these factors, the implementation of training activities has the strongest influence (β = 0.555), followed by training policies (β = 0.310). The regression model explains approximately 53.9% of the variation in training quality, indicating that institutional frameworks and operational management play important roles in determining training outcomes. The findings highlight the importance of strengthening both policy frameworks and practical implementation mechanisms to improve training effectiveness in the public sector. In particular, improving coordination among training institutions, investing in training infrastructure, and aligning training programs with job requirements can significantly enhance the quality of civil servant training. This study contributes to the literature on public sector human resource development and provides practical implications for policymakers and managers seeking to improve the effectiveness of training programs in local government organizations.