Factors Affecting ICT Access and Use of Older Adults and Caregivers in the State of Qatar

Abstract Despite the growing importance of the older population in the Arab region, initiatives to facilitate their Information and Communication Technologies (ICT) access and use have been relatively limited, both in research and in practice. This article aims to shed light on the ICT access and usage patterns of older adults and caregivers in Qatar, one of the countries in the Arab region. The study utilized a qualitative approach involving semi-structured interviews with 20 older Arab individuals and 20 Arab caregivers residing in Qatar. The findings indicate that smartphones and social media apps are the primary technologies accessed and used by the surveyed older population, highlighting the significance of these tools for communication and information sharing among this population group. Moreover, the study identifies various factors deepen the digital divide faced by many older individuals in Qatar, including technological aspects, societal influences, and personal biases. Notably, family dynamics and attitudes of older individuals and caregivers toward aging play a significant role in shaping their ICT access and usage. The study underscores the urgency of addressing ageism within this population and emphasizes the importance of efforts to counteract such biases. By recognizing the role of family support, addressing societal perceptions, and enhancing digital literacy tailored to the unique needs of older individuals, we can bridge the digital divide.