A Study on Effectiveness of Erp on Supplychain Management in Team Global Logistics PVT. LTD., Chennai

ABSTRACT Today's businesses use technology to better and more quickly manage their work. ERP systems facilitate the integration of various operations, such as purchasing, inventory, and logistics, into a single system. This lessens operational delays and enhances coordination. This study's primary goal is to evaluate ERP's impact on supply chain management at Team Global Logistics Pvt. Ltd. in Chennai. Additionally, the study looks at how ERP helps with cost reduction, lead time improvement, supplier and customer relationship building, and overall customer service enhancement. Convenience sampling and a descriptive research design were employed. This study has a sample size of 150. The main tool for gathering data was a structured questionnaire. Statistical tools for correlation, chi-square analysis, and simple percentage analysis were used. The results show that ERP increased supply chain activity efficiency, improved departmental coordination, decreased operating and ordering costs, and improved inventory management and order processing accuracy. Additionally, ERP enhanced customer and supplier relationships by improving communication and service quality. The study comes to the conclusion that smooth ERP use improves decision-making across supply chain functions and allows the company to react to changes in demand. Keywords: ERP, Supply Chain Management, Logistics, Cost Reduction, Lead Time, Customer Service, Inventory Management