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The Smart Online Home Appliances Service Management System is a web-based platform designed to simplify and automate the process of booking, managing, and tracking home appliance repair and maintenance services. The system enables customers to register service requests online, monitor service status in real time, and receive timely updates. It also provides an efficient dashboard for administrators to manage technicians, assign tasks, and maintain service records. This system improves operational efficiency by reducing manual coordination, minimizing response time, and enhancing customer satisfaction. By integrating centralized data management and real-time communication, the proposed solution ensures reliable service delivery and better resource utilization. The platform offers a scalable and user-friendly approach to modernizing home appliance service management.