Clinic Queue Handler Web Portal

The Clinic Queue Handler Web Portal is a web-based system designed to automate and streamline patient queue management in clinics and hospitals. Traditional healthcare facilities face significant challenges including long waiting times, patient overcrowding, and inefficient use of available resources, all of which negatively impact patient care and satisfaction. This paper presents the design, architecture, and implementation of an intelligent Hospital Queue Management System (HQMS) that optimizes the patient admission process through real-time queue tracking, automated token generation, appointment scheduling, and role-based access control for clinic staff. The system integrates a Patient Treatment Time Prediction (PTTP) algorithm and a Hospital Queuing-Recommendation (HQR) module to estimate waiting times and suggest efficient treatment schedules. The proposed system features an advanced bed management module, notification services via SMS and email, a doctor dashboard for real-time consultation management, and seamless integration with existing Electronic Health Record (EHR) and billing systems. Results demonstrate significant reductions in manual record-keeping and improved transparency between patients and healthcare providers