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A Critical review of consumer satisfaction

19891,450 citationsReviewgreen Open Access

Authors

Abstract

http://deepblue.lib.umich.edu/bitstream/2027.42/36290/2/b1412322.0001.001.pdf

Topics & Keywords

Customer Service Quality and Loyalty

Publication Details

Published in: Deep Blue (University of Michigan)

Field-Weighted Citation Impact: 1.00

A Critical review of consumer satisfaction | Researchclopedia