The changing nature of performance : implications for staffing, motivation, and development

Foreword. Preface. The Authors. Introduction: Employee Performance in Today's Organizations. CHANGES IN WORK THAT IMPACT PERFORMANCE. Technology and Performance. Performance Assessment in Unique Jobs. Contingent Employees: Individual and Organizational Considerations. Continuous Learning. Customer-Driven Employee Performance. Leadership and the Changing Nature of Performance. Developing Adaptive Teams: A Theory of Compilation and Performance Across Levels and Time. THE EFFECT OF CHANGE ON THREE KEY PROCESSES - STAFFING, MOTIVATION, AND EMPLOYEE DEVELOPMENT. The Challenge of Staffing a Postindustrial Workplace. Managing Work Role Performance: Challenges for Twenty-First Century Organizations and their Employees. Performance and Employee Development. CONCLUDING REMARKS. The Definition and Measurement of Performance in the New Age. Name Index. Subject Index.