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Andre Schwager | Researchclopedia

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Andre Schwager

4

Works

1,039

Citations

2

h-index

2

i10-index

Research Topics

Customer Service Quality and Loyalty Customer churn and segmentation Consumer Retail Behavior Studies

Top Works

Understanding customer experience.

Christopher Meyer,Andre Schwager

20071,028 citations

Organizational Management and Innovation

Financial Reporting and Valuation Research

Comprendiendo la experiencia del cliente

Christopher Meyer,Andre Schwager

200711 citations

全社的な取り組みがカギ顧客経験のマネジメント (Feature Articles 「お客様主義」経営論)

Christopher Meyer,Andre Schwager,et al.

20070 citations

Customer Values 顧客経験のマネジメント (Feature Articles 戦略の技術)

Christopher Meyer,Andre Schwager

20100 citations