Researchclopedia

Research Researchers Institutions Topics Submit About

Command Palette

Search for a command to run...

Researchclopedia

Research Researchers Institutions About

© 2026 Researchclopedia. Powered by OpenAlex under CC0 license.

Lawrence A. Crosby | Researchclopedia

Back to researchers

Lawrence A. Crosby

51

Works

9,415

Citations

22

h-index

29

i10-index

Research Topics

Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification Digital Marketing and Social Media

Affiliations

University of Nebraska–Lincoln1981–1981

Students Supporting Brain Tumor Research2002–2002

Arizona State University1984–1994

Top Works

Relationship Quality in Services Selling: An Interpersonal Influence Perspective

Lawrence A. Crosby,Kenneth R. Evans,et al.

19903,960 citations

Technology Adoption and User Behaviour

Environmental Sustainability in Business

Relationship Quality in Services Selling: An Interpersonal Influence Perspective

Lawrence A. Crosby,Kenneth R. Evans,et al.

19902,104 citations

Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry

Lawrence A. Crosby,Nancy Stephens

1987976 citations

Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry

Lawrence A. Crosby,Nancy Stephens

1987459 citations

Relational bonds in industrial exchange: An experimental test of the transaction cost economic framework

Bruce K. Pilling,Lawrence A. Crosby,et al.

1994223 citations

Psychological Commitment and Its Effects on Post-Decision Evaluation and Preference Stability among Voters

Lawrence A. Crosby,James R. Taylor

1983205 citations

A Contingency Approach to Adaptive Selling Behavior and Sales Performance: Selling Situations and Salesperson Characteristics

Ralph W. Giacobbe,Donald W. Jackson,et al.

2006186 citations

Consumer/Voter Behavior in the Passage of the Michigan Container law

Lawrence A. Crosby,James D. Gill,et al.

1981160 citations

Ecological Concern, Attitudes, and Social Norms in Voting Behavior

James D. Gill,Lawrence A. Crosby,et al.

1986159 citations